Dear Users,

Thank you for your attention and support to Beijing XSKY Technology Co., Ltd. (hereinafter referred to as "XSKY" or "we").

XSKY is a dual-tech enterprise focusing on software-defined infrastructure business, committed to providing government and enterprise customers with data value as the core product and service system to meet the expanding needs of storage, management and application of massive data. As we all know, with the rapid development of big data and cloud computing, user information has increasingly become a means of production with great value, and user information protection has become an urgent social responsibility for enterprises. XSKY is a responsible enterprise, actively practicing our social vision and mission, and has always been brave to assume the responsibility of protecting user information.

In line with the concept of putting user rights and interests first, and in order to greatly improve the efficiency of digital transformation, upgrading and innovation of government and enterprise customers, consolidate the cornerstone of digital economy and society. We need you to authorize us to collect, store, use, transfer, share and process your data and information on the basis of reasonable necessity for the corresponding service purposes. XSKY, as the operator of "XSKY+", and we are well aware of the importance of personal information to you, and we will formulate this policy in accordance with laws and regulations. This policy will introduce you in detail to our users' data information, especially the protection and use policy of personal information. We will collect, store, use, transfer, share and process your data in accordance with the terms of this Policy only if you agree to this Policy and authorize XSKY+. Please ensure that you have carefully read and fully understand and agree to this Policy before using the services of the XSKY+ website. Once you start using this service, it means that you have fully understood and agreed to this policy, and agree that we collect, store, use, transfer, share and process your relevant information in accordance with this policy. If you do not agree to this Privacy Policy, we are unable to provide you with complete services, and you should immediately stop using this website, subscription account and related services.

Through this policy, you will understand the following:
1、The scope of application of this policy
2、How XSKY+ collects and uses your data information
3、XSKY's use of cookies and similar technologies
4、How XSKY+ stores your data information
5、How can you manage your data information
6、Under what circumstances XSKY+ may share, transfer and disclose your data
7、How XSKY+ protects your information security
8、Update of the terms of this policy
9、Terms of Use for Minors
10、How to get in touch with XSKY+

1、Scope of application

1.1 This Policy applies to all services of the XSKY+ website, including page viewing, website login and technical services provided to you through the XSKY+ website.

1.2 This Policy does not apply to products or services provided to you by third parties. The XSKY+ website or the products and services offered by XSKY+ may contain links or information to third-party products or services. The third-party product or service may contain its own user information protection policy rules, which users are requested to review carefully and carefully consider before providing their own data information. Again, this Policy does not apply to the collection of information from users by third parties.

1.3 It should be noted that as a user of XSKY+, if you use XSKY+'s products or technical services to provide services for your users, because your business data belongs to you, you should agree on a separate user information protection policy with your users.

2、How XSKY + collects and uses your data information

2.1 Personal information refers to all kinds of information recorded electronically or otherwise that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. Personal information includes name, date of birth, ID number, personal biometric information, address, communication contact information, account password, property information, credit information, transaction information, etc. Personal information may be collected when you register and use our services, and XSKY + will collect and use your personal information for the following purposes in this Policy:

In order to recommend our products and services to you and provide you with high-quality online consultation and product services through the website, you and your authorized personnel need to provide some necessary information that can identify you and your authorized personnel or involve communication when registering, applying for a trial, purchasing and using services on the XSKY+ website, including but not limited to name, mobile phone, email address, company, position, operation records, etc. If the above information you provide contains the personal information of a third party, you promise and warrant that you have obtained the authorization of the relevant right holder before providing us with such information.

2.2 When you browse or use the website, in order to ensure the normal operation and operation security of the website and services, we will collect your hardware model, operating system type and operating system version number, network device hardware address (MAC), IP address, software version number, browser type and browser version, resolution, time zone and language, network access method and type information. Please understand that this information is the basic information that we must collect to provide services and ensure the normal operation of services and network security.

2.3 To provide you with a better service experience and ensure the security of your use, we may record network log information, as well as frequency, crash data, usage, and related performance data of using the platform and related services.

2.4 When you post or submit text, images, messages, comments or any other content ("Posted Content") through the Website, the Platform will retain your name, avatar and Posted Content.

2.5 We may collect user consultation records, fault records, and troubleshooting processes for user faults (such as communication or call records) generated by your use of the official website and related services. We will record and analyze this information to respond more promptly to your help requests and improve our services.

2.6 You understand and agree that during our operation, we may send notifications to one or more of your contact methods (i.e., contact phone number and email address) provided by you during your use of our products or services for purposes such as user message notification, identity verification, security verification, and user experience research. In addition, we may use the mobile phone numbers collected in the above process to provide you with commercial information, such as services, functions, or activities you may be interested in, through SMS messages and phone calls. If you do not wish to receive this information, you can unsubscribe by SMS, email, unfollowing service accounts, etc., or directly contact us to unsubscribe.

2.7 XSKY+ promises that when collecting user information during service provision, it will follow the principle of collecting only the minimum amount of user information required for service provision and will only use the collected user information for service purposes. When we use information for other purposes not specified in this policy or use information collected for specific purposes for other purposes, we will seek your consent in advance.

3、XSKY's use of cookies and similar technologies

3.1 Cookies and similar technologies are commonly used technologies on the Internet. When you use the official website, we may use relevant technologies to send one or more cookies or anonymous identifiers to your device to collect and store your account information, search history information and login status information. Cookies and similar technologies can help you save the steps and processes of repeatedly filling in account information and entering search content, and can also help us improve service efficiency, login and response speed.

3.2 You can refuse or manage cookies through your browser settings. However, please note that if you disable cookies, you may not be able to enjoy the best service experience, and the availability of some functions may be affected. We promise that we will not use your personal information collected through cookies or similar technologies for any purpose other than the purposes described in this Privacy Policy.

4、How XSKY Sky+ stores your data

4.1 The data information we collect and generate in the People's Republic of China will be stored on servers in the People's Republic of China.

4.2 For security and backup purposes, XSKY + may store your information and data on the servers of XSKY+ affiliates.

4.3 We will reasonably determine the storage period of the data information. You understand and acknowledge that the necessary storage period may vary depending on the service and its functional requirements. You may notify us to retrieve your information, either during or outside the storage period.

5、How you can manage your information

5.1 XSKY+ is committed to ensuring that you have reasonable management rights over the information provided and disclosed in Article 1 of this Statement, based on legal obligations and business ethics. XSKY+ may delete or modify information at your request. You can contact us via email: contact@xsky.com and make your request.

5.2 You may make a request to us to delete your user information in the following circumstances:

5.2.1 Our processing of user information violates relevant laws and regulations;

5.2.2 We collect and use your user information without your explicit consent;

5.2.3 We seriously violate our agreement with you to use and process your user information.

5.3 However, as mentioned in the preamble of this Policy, your management of information may conflict with your normal registration and use of the service, and may also affect XSKY+'s normal provision of upgraded and optimized services to you.

6、Under what circumstances XSKY+ may share, transfer and disclose your data

6.1 Sharing
XSKY+ will disclose your information only in the following circumstances. XSKY+ will never disclose your information to third parties except in the following circumstances:

6.1.1 You have expressly agreed that:
XSKY+ will disclose your information to third parties only after obtaining your express consent;

6.1.2 Disclose your user information to XSKY affiliates or authorized third parties, as the case may be:
XSKY® may need to work with third parties to provide better customer service and a better user experience, which may require sharing your information with partners so that we can better serve you. For example, XSKY® may need to share your name, mobile phone, email address, company, and position with partners to upgrade our service quality and improve service security. XSKY+ may introduce you to XSKY+ partners to meet your needs for purchasing XSKY+ products or services.

XSKY+ will only share information with third parties as necessary to provide or improve the Services or for limited marketing purposes, and the processing of your information by affiliates is governed by this Policy. XSKY+ strictly prohibits affiliates or authorized third parties from using the shared information for purposes other than those agreed. If an affiliate wants to change the purpose of processing user information, it needs to seek your authorization and consent.

6.2 Assignment
We will not transfer your user information to any company, organization or individual, except in the following cases:

6.2.1 You have expressly agreed that:
After obtaining your express consent, we will transfer your user information to a third party;

6.2.2 In the event of a reorganization, merger, separation or change of actual controller of XSKY, we may transfer the user information collected by XSKY+ to a third party.

6.3 Disclosure
We will not disclose your user information, except in the following cases:

6.3.1 With your express consent or based on your active choice, we may disclose your user information;

6.3.2 In accordance with the requirements of laws and regulations, we may disclose your user information:
We may disclose your user information in accordance with laws and regulations or the mandatory requirements of state security organs, judicial organs, administrative agencies and other state agencies.

6.3.3 Necessary for public interest
We may disclose your user information if XSKY+ determines that disclosure is reasonably necessary to enforce XSKY+'s terms and conditions, protect our operations or users, and other material public interest needs.

6.4 In the following circumstances, sharing, transferring and disclosing your user information does not require your prior authorization and consent

6.4.1 Related to national security and national defense security;

6.4.2 Related to public safety, public health, and major public interests;

6.4.3 Related to criminal investigation, prosecution, trial, judgment enforcement, etc.;

6.4.4 In order to protect your or others' life, property and other major legal rights and interests, but it is difficult to obtain the consent of the person;

6.4.5 You disclose user information to the public by yourself;

6.4.6 Collect personal information from legally disclosed information, such as through news reports, government information disclosure and other channels.

7、How XSKY Trinax+ protects your information security

7.1 We attach great importance to the security of user information and will strive to take reasonable security measures (including technical and administrative) to protect your information and prevent the information you provide from being misused or accessed without authorization, publicly disclosed, used, modified, damaged, lost or leaked.

7.2 Although reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that due to technical limitations and various malicious means that may exist, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information, and we will try our best to ensure the security of the information you provide to us. You acknowledge and understand that the system and communication network you use to access our services may have problems due to factors beyond our control.

8、Updates to these Terms

8.1 We reserve the right to remind you to read this Privacy Policy and modify all or part of the Privacy Policy by us from time to time by appropriate means (website announcement, system notice, etc.).

8.2 If you continue to use this website, subscription account and related services after the release of the Privacy Policy and related amendments, you will be deemed to have agreed to and accepted this Privacy Policy and related revisions. Once the updated terms of the Privacy Policy are posted, the updated terms will supersede the existing provisions of this Privacy Policy.

8.3 Without your express consent, we will not restrict your rights under this Policy. We will take steps to inform you of the changes we have made to this policy, such as notifying customers using WeChat template messages.

9、Terms of Use for Minors

Our services are mainly aimed at enterprises or related organizations. Without the consent of their parents or guardians, minors should not create any accounts or use the official website and its services. If we discover that the personal information of a minor has been collected without the prior consent of a verifiable guardian, we will try to delete the relevant information as soon as possible.

10、How to contact XSKY+

If you have any questions, comments or suggestions about this policy, or if you have any questions or need any assistance on personal information protection issues, please contact us at the following telephone: 400-016-6101 or email: contact@xsky.com.